The Five C’S of The Customer ExperienceThe Customer Experience is the second pillar of business success and has five key components: The Customer, Competence, Character, Consistency, and Communication. Posted Feb 09, 2017
The Trust BucketEach customer has a trust bucket you must fill to transform them from mere transactional consumers to passionate advocates. Posted Jan 13, 2017
Last Minute Tax Tips 2016Every $1,000 in additional deductions or reductions in taxable income can save up to $390 in federal tax! Posted Dec 20, 2016
This course package is thorough and will give you a solid handle on how to optimize your business expenses to minimize your taxes and keep appropriate records to handle any IRS challenges. Only want to dive into a particular topic? Jump to that video and scan forward to where your issue is addressed. Or watch the whole series to learn it all!